Because every KA Love piece is made with extra care (and not mass-produced), I keep returns simple and fair. I want you to LOVE your KA Love Bikini, but sometimes it just doesn't work out or the fit may need a tweak.
Exchanges (Fit)
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I gladly offer size exchanges for fit within 14 days of delivery.
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Exchanges are for the same item/style in a different size (or comparable adjustment when available).
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Items must be unworn, unwashed, and returned with original hygienic liner + tags attached.
Returns (Store Credit Only)
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If you change your mind, you can return eligible items for store credit within 14 days of delivery.
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No cash refunds. (Store credit never expires… and it’s the easiest way to keep small-batch making sustainable.)
"Surprise Me" Picks
Final sale (because the whole point is the surprise 😉)
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Exceptions: I will absolutely help if there’s a fit issue or a quality issue.
Return Shipping
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Return shipping is the customer’s responsibility (Unless the return is due to my mistake).
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For approved exchanges, I’ll send your replacement back to you at my expense.
Eligibility
Items must be:
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unworn + unwashed
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free of deodorant/makeup/sunscreen marks
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with hygienic liner + tags attached
Not eligible
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items marked final sale (other than the exceptions above)
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anything worn or washed
How to start a return/exchange
Email me at info@kalovebikinis.com with your order number and a brief explanation of what the issue is.